Account Manager
Account Management
Responsibilities:
- As the Account Manager, responsibilities will be to manage, coordinate and monitor the performance and quality of crew duties relative to landscape
- The Account Manager will proactively approach all appointed projects and keep continuous communication with clients on issues and solutions as they arise
- The Account Manager will note and address challenges on sites with personnel and ensure the follow through of the task is completed in a timely manner
- The Account Manager will train personnel on safety and the long-term consequences of not being safe
- Educating crew leaders and crew members on proper techniques to expedite landscape maintenance processes will be an ongoing mission
- The Account Manager will implement and monitor that all company policies are upheld
- This position requires the attendance and preparation of onsite walkthroughs with clients
- To track progress, pending issues, and successful completion of work needed for accounts
- The Account Manager will generate and execute monthly punch list items
- The Account Manager will also be responsible for generating enhancement sales by recognizing opportunities for upgrades and/or changes and providing recommendations to the client
Qualifications:
- 2 years of experience in the Landscape Industry is required
- Landscape Industry Certified Technician certification is recommended
- Communication, team playing and leadership skills are mandatory
- Must be accountable and take on responsibility willingly
- Bilingual candidates are preferred
- Verbal and written communication in English is required
- Must be computer proficient
- Knowledge of the email system is preferred
- A valid California Driver's License is required
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